Although the description of our products is detailed and you can form a complete picture of the product, you may eventually, upon delivery, find out that it is not what you wish for or that you did not select the correct size. In this case yvonnebosnjak.com enables you to return the product within a period of fourteen (14) days after the delivery, and replace it with another product that you choose, or choose the same product in the size that suits you. If another product, or the size you have selected is not available, we will refund your money by depositing it into your bank account, or the amount is credited to be used in any new order desired.
If you wish to cancel all, or part of the order after receiving the products, you may return the product or products within a period of fourteen (14) days and we will refund your money by depositing it into your bank account. It is clarified that the returned product must be in its original condition. Specifically, the returned product must not have been worn beyond trying on, ironed, washed or subjected to any other cleaning process. Also, any labels that accompany the product should remain in the same place, just as they were when you received it. Moreover, the clothes that are on sale are not accepted back and the replacement may be made only in terms of size. In all these cases, the cost of delivery / shipping (courier and bank charges) is paid by the customer, who will be responsible for the loss, destruction or deterioration of the returned products until their delivery.
In all the above cases, the receiving / shipping costs (courier and bank charges) paid by the customer, who will be responsible for the loss, destruction or deterioration of returned products until they are received.
For any product return is necessary to fill in the relevant form F.E.P., which is posted here.
If you wish to cancel the order during the online ordering process, you can press "cancel" and automatically stop the ordering process. After completing the online order, and before shipping the products, contact us via email@example.com or call +30 210 8941 116 (contact hours 10:00 - 16:00) and your order will be cancelled immediately. In the case of requesting a replacement for an order that has already been fulfilled (i.e. the customer has received an informative e-mail with the tracking number of the order), the customer is charged twice the shipping costs. The same applies if the order is returned to yvonnebosnjak.com due to non-receipt from the customer in time, and it is requested that the order be sent again.
Return addressIn case you wish to return any purchased products, you need to send the products in the the following address:
38 Laodikis Av., Glyfada
Athens, Greece - Zip Code: 16674
Τel: +30 210 8941 116