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Payment & Security

ORDERING PRODUCTS AND CONSUMER PROTECTION

Upon the placement of the order through the e-shop, a sale contract for remote sales is concluded in accordance with the legal framework of the Greek Law 2251/1994, as amended.

You have a possibility of concluding a valid order via the e-shop, if you are in compliance with the contractual Articles of the Greek Civil Code, (if you have completed the eighteenth year of age and are not under guardianship for the conclusion of a sales contract). Orders can be made by representatives of legal entities as well, while the company reserves its right to claim from the supervising guardian, any orders that have been placed by individuals who are not eligible according to the law.


PROCEDURE OF PLACING AN ORDER VIA E-SHOP:

Filling in a special form with the necessary information, in order to conclude the sales contract, is required.

To facilitate and accommodate all those who wish to buy from our online store, www.yvonnebosnjak.com provides you with the following payment methods:

  • By credit or debit card: Payments via Viva Payments.
    Accepted cards: Visa, Mastercard, American Express.
  • PayPal
  • Bank Transfer (Alpha Bank)
  • Cash on delivery: Payoff is done simultaneously with the receipt.*
*Delivery costs will amount to 2,50 €.

The customer, through the website, is informed by the Company before checkout about the identity and address of the supplier, the essential characteristics of the product, price, quantity, shipping costs, payment, delivery, the duration and the price of any products on sale, and the right of withdrawal.

By sending the order form, the customer receives a copy of the order online, which they can save.

When the customer chooses to fulfil an order by bank deposit, and has not made the deposit within 5 working days, the order will be cancelled and the customer will be informed via mail.

The prices shown below each product, include VAT (24%), while www.yvonnebosnjak.com reserves the right to adjust prices without being obliged to inform the consuming public.

If the consumer chooses the size "Custom Size", it should be mentioned that all methods of payment are accepted except from cash on delivery and moreover, their return is not accepted.

Due to the fact that t-shirts are dyed after your order, changes or refunds are not accepted.

Note:

a) Customers outside the European Union are subject to any financial burdens due to differences in the exchange rate, customs clearance, etc. for which the company bears no responsibility.

b) Customers who choose to fulfil an order via bank deposit, will have to make the deposit within 4 (four) days, otherwise the order will be automatically cancelled.

c) Orders coming from customers who have refused to receive and accept previous orders that have been returned to yvonnebosnjak.com marked as “not interested” by the courier company, will be accepted only after a deposit in a bank.


SECURITY

We take the importance of security in electronic transactions very seriously. We have taken all the necessary measures to ensure the payment services are delivered with the highest security.

From the beginning to the conclusion of your on-line session, all information and personal data is encrypted using 128-bit Secure Socket Layer (SSL) encryption. Every time you make a payment with Viva, all communication between your computer and Viva systems is encrypted using the 128 bit EV key from Thawte (the most recognized company in issuing cryptographic keys for banking services). This means that each time you send information to the system, your browser encrypts the key using the first 128 bits and then transmits the encrypted data to the system. The Viva system first decrypts the information obtained using the same key (assigned as soon as the connection is initiated with the service) and processes it. The Viva systems transmit data using the same encryption process.


Viva Payment Services is a payment institution licensed by the Bank of Greece. The same basic principles that apply to traditional banking also apply to Viva. All information supplied by the card holder to Viva is confidential.

Regarding the PCI-DSS certification, our company and Viva have taken all necessary steps deemed necessary in the context of the services provided.